Privacy policy
Last updated: August 6, 2026
NEEGY CHAIN ("we," "us," "our") operates neegychain.com. This policy explains what information we collect, how we use it, and the choices you have. By using our site, you agree to this policy.
Information We Collect
Information you provide:
- Signup information: email address and phone number when you join our preorder list or subscribe to updates.
- Order information: name, billing address, shipping address, email, phone number, and payment details when you make a purchase. Payment card details are processed securely by our payment processors and are never stored on our servers.
- Communications: anything you send us by email or through our forms.
Information collected automatically:
- Device and browsing data such as IP address, browser type, pages viewed, and referring links, collected through cookies and similar technologies to operate the site, remember your cart, and understand how the site is used.
How We Use Your Information
- To process and fulfill orders, send order confirmations, shipping notifications, and tracking.
- To send marketing emails and, if you provided your phone number with consent, SMS/text messages about preorder openings, discount codes, and product updates.
- To respond to your messages and provide customer support.
- To improve our site, prevent fraud, and comply with legal obligations.
Marketing Communications & Your Choices
- Email: You can unsubscribe from marketing emails at any time using the unsubscribe link in any email, or by emailing neegychain@gmail.com.
- SMS: By providing your phone number and consenting, you agree to receive recurring marketing text messages. Message and data rates may apply. Message frequency varies. Reply STOP to any message to unsubscribe, or HELP for help. Consent to receive texts is not a condition of purchase.
Who We Share Information With
We do not sell your personal information. We share it only with service providers who help us operate:
- Shopify, which hosts our store and processes our data.
- Payment processors (such as Shopify Payments and PayPal) to complete transactions.
- Shipping carriers to deliver your order.
- Marketing platforms to send the emails and texts you signed up for.
- Authorities, if required by law.
Each provider is permitted to use your information only to perform services for us.
Cookies
We use cookies necessary for the site to function (such as your cart) and analytics cookies to understand site usage. You can control cookies through your browser settings; disabling essential cookies may prevent parts of the site (like checkout) from working.
Data Retention
We keep order records as required for tax, accounting, and legal purposes. Marketing list information is kept until you unsubscribe or request deletion.
Your Rights
Depending on where you live (including California and the EU/UK), you may have the right to access, correct, or delete your personal information, or to object to certain processing. To exercise any of these rights, email neegychain@gmail.com with your request and we will respond within the timeframe required by applicable law. We do not discriminate against you for exercising your privacy rights.
Children
Our site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, email neegychain@gmail.com and we will delete it.
Changes to This Policy
We may update this policy from time to time. The "Last updated" date at the top reflects the latest version. Material changes will be posted on this page.
Contact
For any privacy question or request: neegychain@gmail.com